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News -
If you or someone you know receives care in their own home, also known as domiciliary care, please take a few minutes to complete our short questionnaire. -
Report -
We have published Care at Home: A summary of findings from our survey. This short briefing report looks at the the background to and findings from our work looking at care at home or domiciliary care as it is also known. -
News -
Have you, or the person you care for, had help with daily living (domiciliary/home care) in the last year? If so, Healthwatch Sheffield want to hear about your experiences. -
News -
Sheffield’s is one of 20 areas that has just been reviewed by the Care Quality Commission (CQC). -
Report -
We worked with Sheffield City Council and local voluntary sector organisations to speak to people who use home care services – we found out what they and their family carers think about the experiences, and the changes they would like to see. -
Report -
Healthwatch Sheffield (HWS) facilitated a Sheffield Health and Wellbeing Board Event in October 2015 on the topic of adult social care. The focus was on capturing service user experiences and using this to change care for the better. -
News -
Earlier this year we published our investigation into home care in Sheffield. People told us how they would like services to improve, and we've now had a response to those recommendations from the Council and CCG. -
Report -
Since March, people have been telling us about issues they've faced while trying to access health and social care services during the pandemic. We did a dedicated piece of work to find out more about how this has impacted people. -
News -
Join us and Disability Sheffield to talk about homecare at our online event - the Council will share their plans based on what they've heard so far, and you can have your say about the future of homecare -
News -
Find out more about the local developments in home care. Sheffield City Council have updated us on their most recent plans. -
News -
We've published our annual report for 2020-21, which gave us a chance to reflect on what was a difficult year for most. We have achieved some real highlights and spoken up for Sheffield's communities where we could, but there's lots still to do. -
Report -
These are the key things we've been hearing about in July - including people's experiences of hospital care, mental health services, GPs, and dentists. People also shared practical suggestions which they thought would improve their experiences. -
Report -
SACMHA delivers a specialist service to people in need of health & social care support. Their roots are in the local African Caribbean community, and they wanted to explore this group's experiences with local home care services. -
News -
SACMHA Health & Social Care used our #SpeakUp grant funding to explore local African Caribbean experiences of home care, and to ensure that these views are heard by those working to improve home care services in Sheffield. -
News -
SACMHA Health & Social Care was awarded a #SpeakUp grant to help them amplify the voices of African Caribbean people in Sheffield who use home care. Find out what the next steps are, and how the Council is responding -
Report -
In 2021 we awarded small grants to 12 local voluntary, community, and not-for-profit organisations. They helped us to hear from over 790 people in Sheffield about important issues in health and social care. Find out about this year's projects. -
News -
We want to understand what would make experiences of end of life care better for people in South Yorkshire. Share your views with us. -
Report -
We spoke to people about their experiences of palliative and end of life care in Sheffield. Find out how people feel about the care and support they or their friends/family receive, and how services can work to make things better. -
Report -
This #SpeakUp report explores what it's like for older people living in Parson Cross to access health and social care services in their neighbourhood and the wider city. Read the findings below. -
Advice and Information -
The number of people being cared for in their own homes is increasing but what should you expect from home care services? -
Report -
The Sheffield Chinese Community Centre works to support people of Chinese descent living in Sheffield. They wanted to explore the impact of the emerging COVID-19 pandemic on the people who use the centre. -
Report -
This briefing sets out the key issues we're hearing about COVID-19 and its impact on local people. It includes difficulties accessing patient transport, experiences of cancer patients, and people's struggle with confusing information. -
Report -
This briefing sets out the key issues we're hearing about COVID-19 and its impact on local people in the week commencing 27th April 2020. It includes bereavement services, mental health crisis care, and concerns from people with learning disabilities -
Report -
This briefing sets out the key issues we're hearing about COVID-19 and its impact on local people, from the two weeks commencing 4th and 11th May. It includes concerns around unclear government messaging, social care reductions, and care homes -
Report -
This briefing sets out the key issues we're hearing about COVID-19 and its impact on local people, from the two weeks commencing 18th and 25th May. It includes feedback on primary care (GPs, pharmacies, dentists), & changes to lockdown restrictions -
Report -
This briefing sets out the key issues we're hearing about COVID-19 and its impact on local people, from the two weeks commencing 1st and 8th June. It includes issues accessing dentistry, advice on face coverings, and long term mental health concerns -
Report -
This briefing sets out the key issues we're hearing about COVID-19 and its impact on local people, from 15th June - 10th July. It includes the impact of long term isolation, and the disproportionate impact of COVID-19 on people from BAME backgrounds -
Report -
Healthwatch across Yorkshire & the Humber have come together to provide feedback about access to NHS dental care during the COVID-19 pandemic. For many people, COVID-19 has compounded issues around access to care and treatment, particularly dentistry -
News -
At the moment, we cannot visit care homes to hear from residents directly due to the covid-19 outbreak, but it’s more important than ever that we hear about people’s experience of living in residential or nursing care. -
Report -
This briefing sets out the key issues we're hearing about COVID-19 and its impact on local people, from 13th-30th July. It includes new face covering regulations, confusion around direct payments, and communication with mental health services. -
Report -
This briefing sets out the key issues we're hearing about COVID-19 and its impact on local people, from 31st July - 21st August. It includes queries about podiatry, mental health respite, face coverings, the impact of delayed treatment, and more. -
Report -
These are the key issues we've been hearing in September - including difficulties getting dental care, the continued impact of COVID-19 on services, and changes to mental health respite care. -
News -
We have a new way to share the issues and experiences you tell us. We've started to produce a monthly briefing, highlighting some of the key issues impacting people in Sheffield. -
Advice and Information -
With flu season on its way, Public Health England have launched their flu vaccine programme. With COVID-19 cases still high, they want even more people to get the jab. We look at key information, and people's main worries about the vaccine. -
News -
Check out our FAQ - why is there a push to get more people vaccinated against flu, and what are people worried about? -
Report -
These are the key issues we've been hearing in October - including taking part in social care and Continuing Healthcare sessions online, visiting in care homes and supported living, and mental health provision across Sheffield. -
News -
If you have a relative living in a care home, please let us know how visiting arrangements are working for you. Is access improving? Is family contact becoming more meaningful and appropriate? If not, where do the problems lie? -
News -
We've published our latest report, revealing what it's been like for local people accessing health and social care services during the pandemic. Take a closer look at what the impact of the pandemic has been on people in Sheffield. -
Report -
This month we've heard from 23 people about 18 different care homes in Sheffield. They told us whether they've been able to have meaningful interactions with their loved ones, and how care home visiting policies are working for them. -
Report -
These are the key issues we've been hearing in November - including confusion around accessing urgent dental care, experiences of inpatient mental health settings, and what it's been like visiting loved ones in care homes. -
Report -
A local Scrutiny Committee asked us to share what we've been hearing about dentistry. We're publishing that briefing here as an update on the situation in Sheffield - these are the issues you're telling us about. -
Report -
These are the key things we've been hearing about in December and January - including Covid-19 vaccines, mental health services, communication from services, and dentistry. -
Report -
These are the key things we've been hearing about in February - including Covid-19 vaccines, communication from GPs, accessing dentistry, issues facing Deaf people, and waiting time for the Gender Identity Service -
Advice and Information -
Dentists are still operating at limited capacity due to the ongoing Covid-19 pandemic. If you're looking to get dental treatment for something, please have a read of this advice, provided by the dental commissioners. -
Report -
These are the key themes that we have been hearing about in March 2021 - including feedback on GP surgeries, communication with mental health services, and feedback from people who have sensory impairments. -
Report -
These are the key things we've been hearing about in April - including positive experiences in hospital and of getting the covid-19 vaccination, as well as more challenging experiences with children's and adult's mental health services. -
Report -
These are the key things we've been hearing about in May - including positive updates on accessible information, as well as issues accessing mental health care in a crisis, GP appointments, and an update on the Covid-19 vaccine rollout -
Report -
A local Scrutiny Committee asked us and Disability Sheffield to share what we know about the impact of Covid-19 on local people who have a disability. This is what we told them - based on what you've told us. -
Report -
On Equal Terms: Then and Now - Our latest annual report is a chance to reflect on a particularly unusual year. Find out how we responded to Covid-19, and investigated rising issues like access to services for Deaf people, and access to dentistry -
Report -
These are the key things we've been hearing about in June - including people's treatment in hospital, their experience of accessing Covid-19 vaccinations, GP & dentist appointments, as well as mental health care and more.