September 2020 - What have we been hearing?

These are the key issues we've been hearing in September - including difficulties getting dental care, the continued impact of COVID-19 on services, and changes to mental health respite care.
Woman standing in a GP reception area reading leaflets

We're sharing the key things we hear each month, so that services and commissioners of services can hear from you. We've collated enquiries from members of the public, feedback from voluntary sector colleagues, and stories shared on Care Opinion.

What are we hearing about?

This month's key issues include:

  • Telephone access to GPs
  • Registering with an NHS dentist
  • Impact of delayed treatment due to COVID-19
  • Communication from services
  • Access to interpreters
  • Flu vaccinations
  • Mental health respite care

Read the briefing below for more detail.


If you need these documents in a different format, please email or call 0114 253 6688.

Key issues from September 2020:

Read the briefing

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