Healthwatch staff member talking to group of people

Who we are and what we do

We are the independent champion for people who use health and social care services in Sheffield.

We’re here to find out what matters to you. We want to understand your experiences, needs, and concerns and make sure your voice is heard by those with the power to make change happen. Your experience can help to shape services to make sure they're right for local people.

We also help people to find the information they need to get the right support. The health and social care system can be difficult to navigate, but we are here to help.

How we work

We are independent and not part of the Council or NHS. We were set up by the Health and Social Care Act 2012 and there is a Healthwatch in every local authority in England. Our statutory duties outline the role we play in our local area. 

We are a small staff team supported by volunteers, and we work closely with our community partners and local strategic partners to ensure we make the biggest possible impact for local people.

What we're working on

You can find out more about the work we do in our Quarterly Reports, where we reflect on changes to local services, how we’ve reached out to people, and what impact people’s voices have made.

We also publish monthly round ups, sharing the key issues we’re hearing about health and social care services. This is one of many ways we alert local decision makers to emerging issues, as well as letting you know about the experiences other people in Sheffield are having.

Have your say

Tell us your experience of health and social care services in Sheffield and help make care better. Health services include GPs, dentists, opticians, pharmacies and hospitals. Social care services could be care at home, residential and nursing homes, personal budgets etc.

Find out more

Advice and information

We can help you find the answers - from accessing the right health or social care service for you, to finding other organisations who can support you to stay well. If you can't find the answer below, contact us - we're always happy to talk, and we'll work together to help you.

Find out more

Our Strategic Advisory Group

One of our SAG members at an event

Find out more about our Strategic Advisory Group (SAG).

Meet our SAG

Our staff

Healthwatch Staff graphic

Meet our staff and volunteers.

Meet the team