Healthwatch staff member talking to group of people

Who we are and what we do

We are here to make sure that people are put at the heart of care by those designing, funding, and running health and social care services in Sheffield. We’re completely independent and not part of the NHS or Sheffield City Council.

Our purpose is to listen to local people. We want to understand your needs, experiences and concerns and to make sure your voice is heard by those who can make change happen.

We focus on ensuring that people’s worries and concerns about current services are addressed, as well as ensuring that future services are based on real people's experiences.

How we work

We are here to listen to what you like about current services and what you think could be improved. No matter how big or small the issue, we want to hear about it.

When changes are being planned to services in Sheffield, we will let you know and help you have a say. We also encourage those in charge of local care to involve you in the planning process, including the development of an Involvement Assurance Framework to support organisations with their public involvement.

You can also speak to us to find information about health and social care services available locally.

Our approach

People's views come first - especially those who find it hardest to be heard.

We champion what matters to you and work with others to find ideas that work. We are independent and committed to making the biggest difference to you. 

We work with community sector partners to help put people's voices at the heart of health and social care. We also have links with local and national strategic partners, so we can influence and improve services.

Have your say

Tell us your experience of health and social care services in Sheffield and help make care better. Health services include GPs, dentists, opticians, pharmacies and hospitals. Social care services could be care at home, residential and nursing homes, personal budgets etc.

Find out more

Advice and information

We can help you find the answers - from accessing the right health or social care service for you, to finding other organisations who can support you to stay well. If you can't find the answer below, contact us - we're always happy to talk, and we'll work together to help you.

Find out more

Our Strategic Advisory Group

One of our SAG members at an event

Find out more about our Strategic Advisory Group (SAG).

Meet our SAG

Our staff

Healthwatch Staff graphic

Meet our staff and volunteers.

Meet the team