#SpeakUp 2021 - SACMHA Health & Social Care

SACMHA delivers a specialist service to people in need of health & social care support. Their roots are in the local African Caribbean community, and they wanted to explore this group's experiences with local home care services.
SpeakUp grants scheme 2021

Our #SpeakUp small grants scheme awards funding to local community, voluntary, or not-for-profit groups, enabling them to engage with their communities about what matters to them. 

A Review of Home Care - The African Caribbean Perspective

SACMHA wanted to ensure that local African Caribbean voices were heard as part of Sheffield's work to improve home care services. They spoke to people who used home care, their families and carers, as well as African Caribbean social care professionals about their experiences.

The report contains detailed experiences and perspectives, which shaped our recommendations to those who design, commission, and deliver home care services. The recommendations relate to:

  • Raising standards in the care sector
  • Recruitment, and increasing the diversity of the workforce
  • Delivering client focussed and culturally appropriate care
  • Monitoring of care providers, transparency around commissioning
  • Support around accessing personalised care such as direct payments
  • Developing understanding and support around the costs of care
  • Culturally appropriate advocacy

To read in detail about people's experiences, and the recommendations we've made for improvement, read the report below.

Downloads

If you need these documents in a different format, please email info@healthwatchsheffield.co.uk or call 0114 253 6688.

Read the report

Share your thoughts

You can help make health and care services better by sharing your experiences and ideas.

Talk to us