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News -
The Care Quality Commission (CQC) the independent regulator of all health and adult social care services in England will be inspecting Yorkshire Ambulance Service NHS Trust on 13 September 2016. -
Blog -
“How can you trust people who refuse to answer questions about your child’s death in their care?” Scott Morrish – 30th November 2017. This question highlights the shattering of trust Scott Morrish experienced following the tragic death of his son Sam -
Advice and Information -
We know making a complaint about the care you've received can be daunting. We've put together some advice for complaining about NHS and health services in Sheffield. -
Advice and Information -
We know making a complaint about the care you've received can be daunting. We've put together some advice for complaining about adult social care in Sheffield. -
News -
We have a new way to share the issues and experiences you tell us. We've started to produce a monthly briefing, highlighting some of the key issues impacting people in Sheffield. -
Report -
These are the key issues we've been hearing in October - including taking part in social care and Continuing Healthcare sessions online, visiting in care homes and supported living, and mental health provision across Sheffield. -
Report -
These are the key things we've been hearing about in April - including positive experiences in hospital and of getting the covid-19 vaccination, as well as more challenging experiences with children's and adult's mental health services. -
Report -
These are the key things we've been hearing about in May - including positive updates on accessible information, as well as issues accessing mental health care in a crisis, GP appointments, and an update on the Covid-19 vaccine rollout -
Report -
These are the key things we've been hearing about in June - including people's treatment in hospital, their experience of accessing Covid-19 vaccinations, GP & dentist appointments, as well as mental health care and more. -
Report -
These are the key things we've been hearing about in July - including people's experiences of hospital care, mental health services, GPs, and dentists. People also shared practical suggestions which they thought would improve their experiences. -
Report -
These are the key things we've been hearing about in October - including getting to the GP, making an NHS dentistry appointment, and getting the right care in hospital -
Report -
These are the key things we've been hearing about in November - including getting appointments with the GP, finding an NHS dentist, and getting the right mental health support. -
Report -
These are the key things we've been hearing about in December and January - including getting NHS dental care, appropriate support for people with autism, and an insight into people's experiences making a complaint. -
Report -
These are the key things we've been hearing about in February - including issues getting a GP or NHS dentist appointment, and people's feelings about the NHS complaints process. -
Report -
These are the key things we've been hearing about in March - including issues getting a GP or NHS dentist appointment, issues about accessing mental health and autism services and feedback from Sheffield's homeless community. -
Report -
These are the key things we've been hearing about in April - including issues getting a GP or NHS dentist appointment, issues accessing mental health services and feedback about the proposed new healthcare centres. -
Report -
These are the key things we have been hearing about in August- including issues accessing GP's , NHS dentistry, and mental health services . Feedback has been shared about hospital care and accessible information. -
Report -
These are the key things we've been hearing about in December 2022 - January 2023 including GP feedback, hospital care and maternity services and insights from the Community Champion Scheme. -
Report -
These are the key things we've been hearing about in April 2023 including GP feedback, hospital care and insights from the Community Champions. -
Report -
The latest #SpeakUp report explores the experiences of African women living in underprivileged communities in Sheffield. Read more about what United Women's Affiliation found out. -
Report -
These are the key things we've been hearing about in July 2023 including GP feedback, hospital care, and mental health services. -
Report -
The Sheffield Chinese Community Centre works to support people of Chinese descent living in Sheffield. They wanted to explore the impact of the emerging COVID-19 pandemic on the people who use the centre. -
Report -
This briefing sets out the key issues we're hearing about COVID-19 and its impact on local people. It includes difficulties accessing patient transport, experiences of cancer patients, and people's struggle with confusing information. -
Report -
This briefing sets out the key issues we're hearing about COVID-19 and its impact on local people in the week commencing 27th April 2020. It includes bereavement services, mental health crisis care, and concerns from people with learning disabilities -
Report -
This briefing sets out the key issues we're hearing about COVID-19 and its impact on local people, from the two weeks commencing 4th and 11th May. It includes concerns around unclear government messaging, social care reductions, and care homes -
Report -
This briefing sets out the key issues we're hearing about COVID-19 and its impact on local people, from the two weeks commencing 18th and 25th May. It includes feedback on primary care (GPs, pharmacies, dentists), & changes to lockdown restrictions -
Report -
This briefing sets out the key issues we're hearing about COVID-19 and its impact on local people, from the two weeks commencing 1st and 8th June. It includes issues accessing dentistry, advice on face coverings, and long term mental health concerns -
Report -
This briefing sets out the key issues we're hearing about COVID-19 and its impact on local people, from 15th June - 10th July. It includes the impact of long term isolation, and the disproportionate impact of COVID-19 on people from BAME backgrounds -
Report -
Healthwatch across Yorkshire & the Humber have come together to provide feedback about access to NHS dental care during the COVID-19 pandemic. For many people, COVID-19 has compounded issues around access to care and treatment, particularly dentistry -
News -
At the moment, we cannot visit care homes to hear from residents directly due to the covid-19 outbreak, but it’s more important than ever that we hear about people’s experience of living in residential or nursing care. -
Report -
This briefing sets out the key issues we're hearing about COVID-19 and its impact on local people, from 13th-30th July. It includes new face covering regulations, confusion around direct payments, and communication with mental health services. -
Report -
This briefing sets out the key issues we're hearing about COVID-19 and its impact on local people, from 31st July - 21st August. It includes queries about podiatry, mental health respite, face coverings, the impact of delayed treatment, and more. -
Report -
These are the key issues we've been hearing in September - including difficulties getting dental care, the continued impact of COVID-19 on services, and changes to mental health respite care. -
Advice and Information -
With flu season on its way, Public Health England have launched their flu vaccine programme. With COVID-19 cases still high, they want even more people to get the jab. We look at key information, and people's main worries about the vaccine. -
News -
Check out our FAQ - why is there a push to get more people vaccinated against flu, and what are people worried about? -
News -
If you have a relative living in a care home, please let us know how visiting arrangements are working for you. Is access improving? Is family contact becoming more meaningful and appropriate? If not, where do the problems lie? -
Report -
Since March, people have been telling us about issues they've faced while trying to access health and social care services during the pandemic. We did a dedicated piece of work to find out more about how this has impacted people. -
News -
We've published our latest report, revealing what it's been like for local people accessing health and social care services during the pandemic. Take a closer look at what the impact of the pandemic has been on people in Sheffield. -
Report -
This month we've heard from 23 people about 18 different care homes in Sheffield. They told us whether they've been able to have meaningful interactions with their loved ones, and how care home visiting policies are working for them. -
Report -
These are the key issues we've been hearing in November - including confusion around accessing urgent dental care, experiences of inpatient mental health settings, and what it's been like visiting loved ones in care homes. -
Report -
A local Scrutiny Committee asked us to share what we've been hearing about dentistry. We're publishing that briefing here as an update on the situation in Sheffield - these are the issues you're telling us about. -
Report -
These are the key things we've been hearing about in December and January - including Covid-19 vaccines, mental health services, communication from services, and dentistry. -
Report -
These are the key things we've been hearing about in February - including Covid-19 vaccines, communication from GPs, accessing dentistry, issues facing Deaf people, and waiting time for the Gender Identity Service -
Advice and Information -
Dentists are still operating at limited capacity due to the ongoing Covid-19 pandemic. If you're looking to get dental treatment for something, please have a read of this advice, provided by the dental commissioners. -
Report -
These are the key themes that we have been hearing about in March 2021 - including feedback on GP surgeries, communication with mental health services, and feedback from people who have sensory impairments. -
Report -
A local Scrutiny Committee asked us and Disability Sheffield to share what we know about the impact of Covid-19 on local people who have a disability. This is what we told them - based on what you've told us. -
Report -
On Equal Terms: Then and Now - Our latest annual report is a chance to reflect on a particularly unusual year. Find out how we responded to Covid-19, and investigated rising issues like access to services for Deaf people, and access to dentistry -
News -
We've published our annual report for 2020-21, which gave us a chance to reflect on what was a difficult year for most. We have achieved some real highlights and spoken up for Sheffield's communities where we could, but there's lots still to do. -
Report -
Saalik Youth Project works with young people aged 6-25 from ethnically diverse backgrounds and origins in Pitsmoor, Burngreave and Firvale. The group's young people wanted to explore the impact Covid-19 had had on their communities.