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If you or someone you know receives care in their own home, also known as domiciliary care, please take a few minutes to complete our short questionnaire. -
Report -
We have published Care at Home: A summary of findings from our survey. This short briefing report looks at the the background to and findings from our work looking at care at home or domiciliary care as it is also known. -
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Have you, or the person you care for, had help with daily living (domiciliary/home care) in the last year? If so, Healthwatch Sheffield want to hear about your experiences. -
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Sheffield’s is one of 20 areas that has just been reviewed by the Care Quality Commission (CQC). -
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We worked with Sheffield City Council and local voluntary sector organisations to speak to people who use home care services – we found out what they and their family carers think about the experiences, and the changes they would like to see. -
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Healthwatch Sheffield (HWS) facilitated a Sheffield Health and Wellbeing Board Event in October 2015 on the topic of adult social care. The focus was on capturing service user experiences and using this to change care for the better. -
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Earlier this year we published our investigation into home care in Sheffield. People told us how they would like services to improve, and we've now had a response to those recommendations from the Council and CCG. -
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Since March, people have been telling us about issues they've faced while trying to access health and social care services during the pandemic. We did a dedicated piece of work to find out more about how this has impacted people. -
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Join us and Disability Sheffield to talk about homecare at our online event - the Council will share their plans based on what they've heard so far, and you can have your say about the future of homecare -
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Find out more about the local developments in home care. Sheffield City Council have updated us on their most recent plans. -
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We've published our annual report for 2020-21, which gave us a chance to reflect on what was a difficult year for most. We have achieved some real highlights and spoken up for Sheffield's communities where we could, but there's lots still to do. -
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These are the key things we've been hearing about in July - including people's experiences of hospital care, mental health services, GPs, and dentists. People also shared practical suggestions which they thought would improve their experiences. -
Report -
SACMHA delivers a specialist service to people in need of health & social care support. Their roots are in the local African Caribbean community, and they wanted to explore this group's experiences with local home care services. -
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SACMHA Health & Social Care used our #SpeakUp grant funding to explore local African Caribbean experiences of home care, and to ensure that these views are heard by those working to improve home care services in Sheffield. -
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SACMHA Health & Social Care was awarded a #SpeakUp grant to help them amplify the voices of African Caribbean people in Sheffield who use home care. Find out what the next steps are, and how the Council is responding -
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In 2021 we awarded small grants to 12 local voluntary, community, and not-for-profit organisations. They helped us to hear from over 790 people in Sheffield about important issues in health and social care. Find out about this year's projects. -
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We want to understand what would make experiences of end of life care better for people in South Yorkshire. Share your views with us. -
Report -
We spoke to people about their experiences of palliative and end of life care in Sheffield. Find out how people feel about the care and support they or their friends/family receive, and how services can work to make things better. -
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This #SpeakUp report explores what it's like for older people living in Parson Cross to access health and social care services in their neighbourhood and the wider city. Read the findings below. -
Advice and Information -
The number of people being cared for in their own homes is increasing but what should you expect from home care services? -
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The Care Quality Commission (CQC) the independent regulator of all health and adult social care services in England will be inspecting Yorkshire Ambulance Service NHS Trust on 13 September 2016. -
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“How can you trust people who refuse to answer questions about your child’s death in their care?” Scott Morrish – 30th November 2017. This question highlights the shattering of trust Scott Morrish experienced following the tragic death of his son Sam -
Advice and Information -
We know making a complaint about the care you've received can be daunting. We've put together some advice for complaining about NHS and health services in Sheffield. -
Advice and Information -
We know making a complaint about the care you've received can be daunting. We've put together some advice for complaining about adult social care in Sheffield. -
News -
We have a new way to share the issues and experiences you tell us. We've started to produce a monthly briefing, highlighting some of the key issues impacting people in Sheffield. -
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These are the key issues we've been hearing in October - including taking part in social care and Continuing Healthcare sessions online, visiting in care homes and supported living, and mental health provision across Sheffield. -
Report -
These are the key things we've been hearing about in April - including positive experiences in hospital and of getting the covid-19 vaccination, as well as more challenging experiences with children's and adult's mental health services. -
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These are the key things we've been hearing about in May - including positive updates on accessible information, as well as issues accessing mental health care in a crisis, GP appointments, and an update on the Covid-19 vaccine rollout -
Report -
These are the key things we've been hearing about in June - including people's treatment in hospital, their experience of accessing Covid-19 vaccinations, GP & dentist appointments, as well as mental health care and more. -
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These are the key things we've been hearing about in October - including getting to the GP, making an NHS dentistry appointment, and getting the right care in hospital -
Report -
These are the key things we've been hearing about in November - including getting appointments with the GP, finding an NHS dentist, and getting the right mental health support. -
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These are the key things we've been hearing about in December and January - including getting NHS dental care, appropriate support for people with autism, and an insight into people's experiences making a complaint. -
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These are the key things we've been hearing about in February - including issues getting a GP or NHS dentist appointment, and people's feelings about the NHS complaints process. -
Report -
These are the key things we've been hearing about in March - including issues getting a GP or NHS dentist appointment, issues about accessing mental health and autism services and feedback from Sheffield's homeless community. -
Report -
These are the key things we've been hearing about in April - including issues getting a GP or NHS dentist appointment, issues accessing mental health services and feedback about the proposed new healthcare centres. -
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These are the key things we have been hearing about in August- including issues accessing GP's , NHS dentistry, and mental health services . Feedback has been shared about hospital care and accessible information. -
Report -
These are the key things we've been hearing about in December 2022 - January 2023 including GP feedback, hospital care and maternity services and insights from the Community Champion Scheme. -
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These are the key things we've been hearing about in April 2023 including GP feedback, hospital care and insights from the Community Champions. -
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The latest #SpeakUp report explores the experiences of African women living in underprivileged communities in Sheffield. Read more about what United Women's Affiliation found out. -
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These are the key things we've been hearing about in July 2023 including GP feedback, hospital care, and mental health services.