Advice and Information

Community pharmacies are often the most accessible part of the NHS. They provide vital advice, dispense prescriptions and support people managing long term conditions. While many experiences are positive, we sometimes hear from people when something does not go to plan.

If you have had a hospital appointment and been given a prescription, you may need to collect your medicines from a hospital outpatient pharmacy, which works differently from your usual high street pharmacy.

Community pharmacies across England now offer a free contraception service, making it easier and quicker to access the pill and emergency contraception without always needing a GP appointment.

Paying for prescriptions can quickly add up, but many people in England are entitled to free NHS prescriptions without realising it. This guide explains who qualifies, how to check your eligibility, and what to do if you are unsure.

Ordering a repeat prescription may only take a few minutes, but several careful checks and processes happen behind the scenes before your medicine is ready to collect.

A clear and simple guide to help you understand what your prescription includes, how to check your medicines safely, and how your local pharmacy can support you.

Community pharmacies are often the first place people turn to for healthcare advice, yet many misconceptions remain about the services they provide and the professionals who work there.

Patients across England will now benefit from a new NHS safety rule designed to catch serious illnesses earlier. Known as Jess’s Rule, the rule aims to speed up diagnoses and prevent avoidable deaths.

NHS England has introduced a new patient charter, called “You and Your General Practice”, which sets out your rights and responsibilities when using GP services. From October, every GP practice must show this charter to help patients understand how to get the best care from their surgery.

Waiting for an attention deficit hyperactivity disorder (ADHD) assessment can take a long time. What support is available for people while they wait?

Everyone who uses the NHS in England could soon have a single patient record that brings together important information about your health care. So how and where are your records kept now, how can you view them, and what do you do if you find mistakes in them?

Working in partnership with Sheffield Citizens Advice, we have put together some information about the support available to help with different health costs.