Advice and Information

Patients across England will now benefit from a new NHS safety rule designed to catch serious illnesses earlier. Known as Jess’s Rule, the rule aims to speed up diagnoses and prevent avoidable deaths.

NHS England has introduced a new patient charter, called “You and Your General Practice”, which sets out your rights and responsibilities when using GP services. From October, every GP practice must show this charter to help patients understand how to get the best care from their surgery.

Waiting for an attention deficit hyperactivity disorder (ADHD) assessment can take a long time. What support is available for people while they wait?

Everyone who uses the NHS in England could soon have a single patient record that brings together important information about your health care. So how and where are your records kept now, how can you view them, and what do you do if you find mistakes in them?

Working in partnership with Sheffield Citizens Advice, we have put together some information about the support available to help with different health costs.

Take a look at the advice article on the organisations and groups that can support you if you’re grieving.

Does signing up with your dentist work the same way as registering with your GP? If you think the answer is yes, you're not alone.

Finding a suitable care home for you or a loved one can be difficult. Knowing what to look for and what questions to ask can make the decision easier. We’ve gathered some information and useful resources to help you make the right choice.

Does signing up with your dentist work the same way as registering with your GP? If you think the answer is yes, you're not alone.

Learn what NHS 111 is and how you can use the service to book an A&E appointment

Hospital discharge processes are in place to help you leave hospital safely. Whether you're returning home or, moving onto another care provider here’s what you should expect when it’s time to leave hospital.

A second opinion is when you choose to request the expertise of another healthcare professional after you've been given a diagnosis or treatment plan. What are the new rules about second opinions and and how can you request one?