Enter & View - Prior Bank House

In November 2018, 2 of our Enter & View volunteers visited Prior Bank House Care Home.
Man in a care home

Our Enter & View programme involves visiting publicly funded health and social care services in Sheffield to talk to service users, their relatives and carers, as well as staff. Visits are carried out by our Enter & View volunteers.

Enter & View is different to an inspection - we focus on what it is like for people receiving care. Visiting places where people actually receive care is a powerful way for us to hear directly from individuals about their experiences of services.

Key findings:

  • Residents told us they were happy at the home, and spoke very highly of the care home and the staff in particular, and we saw staff being caring towards residents
  • The building was well-maintained.
  • The staff said they felt supported by Anchor, the organisation they work for. They said they well-trained, and given regular refresher training.
  • Residents were generally happy with the activities on offer. Currently, two staff members work solely as Activity Coordinators. In the future, this will be shared amongst staff.

If you would like to tell us about you or your relative's experience in a care home, get in touch:

0114 253 6688

info@healthwatchsheffield.co.uk

Downloads

If you need these documents in a different format, please email info@healthwatchsheffield.co.uk or call 0114 253 6688.

Prior Bank House report

Share your thoughts

You can help make health and care services better by sharing your experiences and ideas.

Talk to us