Enter & View - Huntsman Ward 7 (Orthopaedic), Northern General Hospital
In September 2016, 2 of our Enter & View volunteers visited Huntsman Ward 7 (Orthopaedic) at the Northern General Hospital
Our Enter & View programme involves visiting publicly funded health and social care services in Sheffield to talk to service users, their relatives and carers, as well as staff. Visits are carried out by our Enter & View volunteers.
Enter & View is different to an inspection - we focus on what it is like for people receiving care. Visiting places where people actually receive care is a powerful way for us to hear directly from individuals about their experiences of services.
Key findings:
- We found a well-managed, busy and happy staff, who were very much appreciated by patients
- Wards and clinic areas were bright and clean, and there was a strong focus on infection prevention
- Patients had varied opinions on the food
- Several commented that night times were noisy, partly because of inevitable admissions, but also because of other patients and noisy trolley wheels
If you would like to tell us about your experience of hospital services, get in touch:
0114 253 6688
Downloads
If you need these documents in a different format, please email info@healthwatchsheffield.co.uk or call 0114 253 6688.
