February- March 2026 what have we been hearing?
These are the key things we've been hearing about in December- January 2026, including experiences of telephone AI systems, parking issues, accessible information and appointment reminders.
We are sharing the key things we hear so that services and commissioners of services can hear from you. We have collated enquiries from members of the public, feedback from voluntary sector colleagues and stories shared on Care Opinion.
This briefing includes feedback related to:
- AI telephone systems
- Parking issues
- Accessible information
- Appointment reminders
- A response to our last briefing from Sheffield Teaching Hospitals, South Yorkshire Integrated Care Board and Sheffield Health Partnership University
Downloads
If you need these documents in a different format, please email info@healthwatchsheffield.co.uk or call 0114 253 6688
Read our briefing here
