Enter & View - Croft Acres Residential Care Home
In February 2015, 3 of our Enter & View volunteers visited Croft Acres Residential Care Home.
Our Enter & View programme involves visiting publicly funded health and social care services in Sheffield to talk to service users, their relatives and carers, as well as staff. Visits are carried out by our Enter & View volunteers.
Enter & View is different to an inspection - we focus on what it is like for people receiving care. Visiting places where people actually receive care is a powerful way for us to hear directly from individuals about their experiences of services.
Key findings:
- Service users feel satisfied with the service they are receiving.
- Staff members feel positive about changes made within the past 12 months.
- Staff training is now stronger which has made staff members feel more competent within their roles.
- Activities are available; however, no plan is in place.
- Dignity standards are being met.
If you would like to tell us about you or your relative's experience in a care home, get in touch:
0114 253 6688
Downloads
If you need these documents in a different format, please email info@healthwatchsheffield.co.uk or call 0114 253 6688.
