Enter & View - GHB Dental Practice
In November 2015, 2 of our Enter & View volunteers visited GHB Dental Practice.
Our Enter & View programme involves visiting publicly funded health and social care services in Sheffield to talk to service users, their relatives and carers, as well as staff. Visits are carried out by our Enter & View volunteers.
Enter & View is different to an inspection - we focus on what it is like for people receiving care. Visiting places where people actually receive care is a powerful way for us to hear directly from individuals about their experiences of services.
Key findings:
- Authorised Representatives were impressed with the standard of care on offer
- The practice is located near local shops and amenities and on a bus route. The premises are a large converted house, with the back garden converted into parking.
- The practice deals with mainly private patients (only NHS patients are under 18)
- New patients are given a welcome pack before any treatment commences
- Patients told us that they were extremely satisfied with the service and felt it provided a very high standard of care
- The practice is actively acting on patient feedback and the recommendations we made in this report
If you would like to tell us about your experience at your dentist, get in touch:
0114 253 6688
Downloads
If you need these documents in a different format, please email info@healthwatchsheffield.co.uk or call 0114 253 6688.
