COVID-19 advice and information

In response to the COVID 19 pandemic, also known as Coronavirus, we have decided to compile a page devoted to information outlining how to stay safe and healthy during this time.
Patient speaking to a receptionist

Published 31 March 2020 – Last updated 21st July 2020

Here you will find links to associate organisations who can offer specific health and social care support. This page will be updated regularly. If you need help finding support that's right for you, contact us.

Asylum Seekers and Refugees

City of Sanctuary – Sheffield specific information for asylum seekers and refugees

Migrant Information Hub – Covid-19 information for migrants in Yorkshire and Humber

Autism and Learning Disability support

Disability Sheffield – Online coffee mornings through the Sheffield voices project. Tue and Thu 11am-12pm. For a place or more information contact:

Cancer support

Eve Appeal – Advice on how to protect yourself against coronavirus and living with a gynae cancer, or experiencing any worrying symptoms.

Healthwatch England – Help with understanding what care you should except during the pandemic.

Carers and PA’s

Sheffield Carers Centre – Information for carers about Coronavirus

Carers Trust – information on Coronavirus for young carers and young adult carers

Disability Sheffield – PA register and support workers

Gov UK– Guidance for people receiving direct payments

Gov UK – Guidance for unpaid carers of adults with learning disabilities and Autism

Gov UK – A dedicated app for social care workers.

Community Support

Voluntary Action Sheffield – COVID-19 Voluntary and Community Sector Support

Sheffield City Council – Support for people including, help with collecting shopping, medication or social contact, adult social care, emergency childcare from critical workers, support with homelessness, help with drugs, alcohol and domestic abuse, emergency food and help with money

Sheffield City Council News – Watch Greg Fell Sheffield’s Director of Public Health answer Coronavirus FAQ

There is now a dedicated Sheffield City Council phone number for Covid-19 related concerns and enquiries, including food requests. From 8:45am – 4:45pm Monday to Friday, members of the public can call 0114 273 4567 and select option 1 to ask any questions relating to the virus.

Deaf Health

The Deaf Health Charity Signhealth – BSL videos of key Coronavirus updates

Dementia and Alzheimers

Alzheimers Society – Coronavirus: Supporting a person with Dementia at home

Dementia the Montessori Way – COVID-19 information tool kit for dementia care

Age UK – Coronavirus Information and Advice

Sheffield Directory – Dementia support in Sheffield

Connecting People, Connecting Support – An online space where people with dementia, family members and supporters can come together and explore ways of living well with dementia.


Diabetes UK – Advice for healthcare professionals on Coronavirus and diabetes, updatesstaying at home, and managing stress

Domestic Abuse and Relationships

Healthwatch England – What is domestic abuse and how to get support.

Sheffield DACT – Support for domestic abuse

Relationship Matters – blogs, advice and tips for helping your relationships stay healthy during the pandemic

Easy Read

Mencap – Easy Read information about Coronavirus (COVID-19)

Public Health England – Guidance for Social Distancing

Purple All Stars – Hand washing rap

Keep Safe – information on shieldingface masks, and May-June new rules.

Mencap – Dealing with bereavement and support with grief

Mental Health Foundation – Bereavement and supporting someone with a learning disability

See below in downloads for more resources

Face coverings

NHS Sheffield CCG – Some people find wearing a face covering difficult because of disability or extreme distress. These cards can help you explain why it is difficult to wear a face covering. 

Grief and Bereavement

Cruse – Coronavirus; Dealing with bereavement and grief

Dying Matters

Marie Curie

Healthwatch England – Planning care at the end of life

Listening Ear – Counselling referral service for COVID bereavement – Support for the bereaved


Groundswell – Corona advice for people experiencing homelessness including guidance for people who are rough sleeping and living in temporary accomodation

Medicines and Health care – COVID and high blood pressure medication – Guidance for households with possible Coronavirus infection – Guidance on shielding and protecting extremely vulnerable people including who is classed as extremely vulnerable.

NHS – Advice for everyone

NHS – Learn how to access GP services, repeat prescriptions, and health and mental well being support while staying at home. – Coronavirus: getting tested.

Mental Health Services

Mental Health Foundation – Looking after your mental health during the Coronavirus outbreak

Mind – Coronavirus and your wellbeing

Rethink – Covid 19 and mental illness

Samaritians – If your worried about your mental health during the coronavirus outbreak

Young Minds – What to do if your anxious about coronavirus

Kooth – Free, safe and anonymous online support for young people

Sheffield Mental Health Guide – Local support for when you are feeling low

Sheffield Suicide Support – Help, support, information or just someone to talk to.

SODIT – Peer support for women experiencing depression and other mental distress in Sheffield. A helpline is available 10am-4pm Monay – Friday. 0300 365 9949 or

NHS – Sheffield Health and Social Care, support for people struggling with their mental health during Coronavirus.

Sexual health

Sexual Health Sheffield – telephone consultations about emergency contraception, STI testing, and pregnancy are available during lockdown. You can also request a free & confidential home testing kit. 

Sight Loss support

Guide Dogs – A national charity supporting people with sight loss and their families. A new phone line for dedicated coronavirus support: 0800 781 1444. Available Monday-Friday, 9am-5pm

Sheffield Royal Society for the Blind – Telephone advice and support for our clients, including welfare benefits advice.

Speakers of Other Languages

Doctors of the World – Coronavirus information translated into 43 languages.

BBC Asian Network – They are releasing videos in Bangla, Urdu, Punjabi, Gujarati, Hindi, Sylheti, and Tamil on social media. Twitter: @BBCAsianNetwork Facebook: BBCAsianNetwork

Useful Resources – FAQ of what you can and can’t do during the June easing rules –  how to protect yourself, employment and financial support, school closures, education and childcare, healthcare workers and carers, travel and public services. – guidance on social distancing for everyone – Coronavirus Information service on WhatsApp.

Public Health Sheffield – Greg Fell, the Director of Public Health Sheffield provides guidance on social distancing for parents and carers

Sheffield Children’s Hospital – Healthy Minds leaflet for Parents – Leaflet on what to do to help stop the spread of coronavirus, including information on symptoms and government support. Including large print and other languages here.

Healthwatch England – Advice and guidance on how to look after yourself during the COVID-19 pandemic – Advice for people receiving direct payments – Guidance on how to travel safely on public transport

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