#SpeakUp small grants 2018-19 - Reach South Sheffield

Reach South Sheffield is a community regeneration organisation working with local people in the communities of Gleadless Valley, Lowedges, Batemoor and Jordanthorpe. They heard from parents about their experiences of accessing health services.
Speech bubble saying

Our #SpeakUp small grants scheme awards funding to local community, voluntary, or not-for-profit groups, enabling them to engage with their communities about what matters to them. 

Recommendations from the report


  • GP practices need to encourage more involvement by participants to help overcome the issues around appointments, and further training for receptionists.
  • GPs need to consider patients with additional support needs during consultations allowing extra time (if necessary).
  • More cultural sensitivity training for GPs.
  • Further consideration of the use of the use of adequate interpreting services, providing training on medical terms.


  • Clear signposting of the services available at pharmacies, particularly for those for whom English is not their first language.


  • More flexibility in appointments for children in order to avoid disruption to the school day.


If you need these documents in a different format, please email info@healthwatchsheffield.co.uk or call 0114 253 6688.

Read the full report to find out more about the project and what Reach South Sheffield found:

Read the report

Do health and social care services know what you really think?

Share your ideas and experiences and help services hear what works, what doesn’t, and what you want from care in the future. 

Share your views